Student Success

The Student Success Team is your first point of contact for help or questions about the online program, including the online campus, registration, curriculum, and more. You will receive two separate calls from your Student Success Advisor (SSA) during your onboarding experience about orientation and Student Success Planning, in addition to receiving ongoing support from your SSA throughout your time in the program:

Your orientation process starts with a welcome call from your SSA. During this call, you will go over the basics for getting started and receive an overview of the orientation process.

This will begin with a 30-minute conversation with your Student Success Advisor (SSA) to help your advisor get to know you better as a person and student so that they can best support you while you work towards your Counseling@NYU degree. You and your SSA will discuss your goals for the program and your future career as a Mental Health Counselor, talk through your commitments outside of the program, and discuss your organizational plan for the first quarter.

Support from your Student Success Advisor does not end after onboarding and Orientation. You and your SSA will have the opportunity to check in regularly throughout your time as an NYU student to discuss progress towards your goals, solve any issues that may arise during your program, reflect on your experience, and plan your curriculum. Be sure to save your SSA’s information to your contacts so you can stay in touch each term.